The video gaming industry is inching closer to incorporating Ticket In Ticket Out (TITO) functionality for VGT businesses in Illinois. In the next month or two, select locations will begin testing TITO (including some Universal GEM Gaming Locations). Once the tests have been completed and are considered successful, TITO will be available industry-wide for all Terminal Operators and gaming business owners in Illinois, with a target date of July 22, 2025. This is good news, as it stands to improve the player experience and has the potential to substantially increase revenue for Illinois gaming businesses.
In short, TITO allows players to take their winnings from one machine and enter it directly into another machine via a printed ticket. This removes the need for the player to visit a redemption terminal (RT), get cash, then insert the cash into another machine. The streamlined process of TITO creates a smoother experience for the player, while often leading to extended playtimes, therefore increasing revenue for the gaming business.
Read all about the many advantages of TITO in Illinois, where we dive deep into why gaming businesses and players should be looking forward to its implementation. If you have questions or you’d like to make sure that your business is prepared for TITO, please contact us. We’re always here to help.
